Choosing a web hosting service is a huge decision, as it is an essential foundation for the success of your business. With a suitable provider, you can improve and enhance the performance of your website. On the other hand, a poor web host can slow your site, causing recurrent downtimes, and generally affecting customer experience.
Our web host reviews are based on uptime, speed (response time), ease of use, and customer service. Below are the best web hosting providers we found reliable and why.
This guide will explore the factors you need to consider and outline the best web hosting provider.
Times when you only had to consider bandwidth and storage space when selecting the right web hosting service are long gone. Today, you have to conduct research and analysis of the available providers to pick the best. All the same, you should know that different services are suited for varied websites. Nonetheless, there are some visible yet vital factors you must consider when choosing a web host.
A web host server must run 24/7 to support your site on the internet always. Services with weak servers and unstable connections will often push your website to go down, denying you maximum viewership. They may also lead to low rankings on search engines (i.e., Google, Yahoo, etc.)
We recommend that you always pick a web host with 99.5% and above uptime scores. Also, to ensure that your site and data are always accessible, it is essential to choose a reliable and secure web host.
Speed (Website Response Time)
We all love speed! Slow websites are annoying and irritating. A fast site means that you can get more views, more users, and probably more conversions. Speed enhances user experience. If your customers are happy, they will more likely come back and recommend your website to their friends and family. More users lead to more business!
An excellent web hosting service offers effective and fast solutions to technical issues. All users love excellent customer service, and nobody likes waiting in long queues. Always go for Web Hosts with 24/7 live support, have chat support, and social media presence. Companies with email and ticket support systems often have long waiting lines.
Ease of Use
Although some users don’t care about the design, it is a wise choice to go for a web host with a smooth, clean, and user-friendly backend. It should have all features functioning and conveniently placed, rather than scattered. You can experiment with different functions in the trial period before making the purchasing decision.
Availability of Site Backups
From time to time, your website may malfunction and become unreachable to users. There are several reasons that a site can crash, including a cyber-attack damaging your index.php file, or you may have added code with errors. When in such a situation, you will need a backup to restore your website. It is, therefore, essential to go for a WebHost with site backups.
Pricing and Refund Policy
The web hosting industry generally offers attractive hosting deals during signup and first payment to convince buyers. However, the rates are usually triple or more during renewal. You should always look at the renewal rates for your preferred package. Additionally, several companies are offering a money-back policy or a trial period. We feel that it is essential for users to take advantage of this feature to experiment on the service before committing. Remember to cancel your account before the last day of the trial period.
For new websites, we recommend that users purchase shared hosting plans. This way, you can save loads of money and, at the same time, give your website room to grow. A decent shared web host can support a website of approximately 35k to 50k monthly unique users. In a few years, however, your website will grow, and you may need to migrate it to VPS (Virtual Private Server) or dedicated web hosting plan. These give you access to more disk space, memory, processing capabilities, and extra security features. It is, therefore, crucial that you inquire about the upgrade options available before choosing a particular web hosting service.
- Uptime: 99.99%
- Average speed: 673ms
- 24/7 Customer support by phone, chat, and ticket
- Supports over 500 apps, including; WordPress, WooCommerce, Joomla, Magento & Drupal
- Free SSL Certificate
- 30 Day Money Back Guarantee
SiteGround is a Web Hosting Company based in Bulgaria and was launched in 2004. It is popular for offering users with multiple hosting solutions. They include WordPress hosting, cloud hosting, dedicated servers, and others. Currently, the company has been trusted with over 2 million domains and is among the three services officially recommended by WordPress.org.
The company’s uptime scores are almost perfect. The figure average at 99.99%, which puts the service among the best there is. A reliable uptime for your host means that your site will always be working, and users have access whenever they want. Site response time is among the most vital factors that you should consider when choosing a web host. Users will often prefer sites that load fast over slow websites. Luckily, speed isn’t something you are going to worry about when using SiteGround. And although an average response time of 673ms isn’t the fastest we have come across, it is definitely among the best.
This service is popular for its outstanding customer support. The platform has provided a knowledge base where customers can find quick solutions to their problems. Otherwise, they also offer live support via phone, chat, and ticket. Note that their response time average below a minute, especially via chat option.
The platform’s backend is super easy to follow. It is straightforward, and there is no chance of getting lost in any of the pages. The backend looks very fashionable and is entirely up-to-date.
SiteGround offers users a 30-day money-back guarantee for all plans.
what Customers Are Saying About SiteGround:
I have been extremely happy with the level of service I have received so far in helping get everything set up for my website. I am a complete novice and they are so easy to talk with. Recommend SiteGround 100%Melissa on Trustpilot
In all of my interactions with SiteGround, I have had a prompt, helpful response. I’m a real person talking with real people and no matter how difficult my issue, it became an easy fix 100% of the time.
I have used different web hosting services in my website making journey and SiteGround is the most approachable, helpful service I’ve met. I’m very, very happy here!Merry Linden on Trustpilot
I was searching for a replacement for bluehost and looked around and found SiteGround but my wife’s friend really recommended inmotion so it looked at them and actually tried them. ( my tenure with them was less than 30 hours. As soon as I tried to reach anyone but sales there were problems and hidden fees. My first instinct was SiteGround and I should have stuck with it. So far I have had great support here with no hidden fees.David Martin on Trustpilot
I have been with 7 different hosting companies in the past. There is always a compromise when hosting my websites. Either slow technical support (or only via email), or speed and accessibility of the websites, or websites go down without knowing, and much more. When you have an online business, you cannot afford to have major technical issues. I switched last year to SiteGround and wasn’t holding my breathe on their quality and service. I am happy to leave this comment highly recommending them! Their technical support are amazingly expert. There were sometimes when I needed issues to be fix that were related to development where they are not responsible for such, and sure enough, they were there for me. Today, I had a developmental issue with one of my websites. I connected to their super fast online chat, and Ivan was there to help me. In a few minutes, everything was in order. Amazing service, quality and value! Keep up the good work, SiteGround!Andrew Somers on Trustpilot
- Uptime: 99.98
- Average Speed: 673ms
- 97 Day Money-Back Guarantee
- Support 7 Days a Week
- One-Click Installs for WordPress & Joomla
- Free SSL Certificate
Established in 1996, DreamHost is among the oldest web hosting services today. The company serves over 1.5 million websites, apps, and blogs in over 100 countries around the world. Their services are well popular with designers, developers, and digital marketers.
DreamHost has an average uptime score of 99.98%, which is impressive. Better yet, the company has an uptime guarantee. This means that if the monthly average uptime score falls below a particular figure, the company will reimburse you for the cost of service. For most hosting providers, the uptime guarantee is around 99.90%
The average loading time of 648ms is incredible. DreamHost is among the best web hosting services regarding speed. There are only a few times the speeds will go above 700ms; otherwise, the service has been offering consistent page loading speeds.
The support team is available seven days a week, 5:30 AM-9:30 PM PT. They also have a knowledge base that users can use to solve their issues.
Cpanel is the common backend interface used by most web hosts. However, DreamHost has its own customized admin panel. It is easy to use as it shares some similarities with Cpanel (Common Panel) and Plesk. The service also offers WordPress pre-installed sites for beginners. And if that isn’t good enough, their website builder is relatively straightforward.
DreamHost offers a 97-day money-back guarantee to all users.
What users are saying about DreamHost:
Been using DreamHost for probably around 10 years at least. Always top-notch support, smart guys who solve problems, terrific uptime. Love these guys. Seems to have excellent leadership too. Thank youPixelKraft LLC on Trustpilot
Once in a blue moon I require assistance from DreamHost’s support team. They are ALWAYS very professional and amazingly helpful! I have used DreamHost for several years now and I plan to do so for many more.John Latour on Trustpilot
I host all my sites with Dreamhost, and have for years. I’ve needed assistance on many occasions and they never let me down.Casey Clark on Trustpilot
I’ve been with Dreamhost for years and have loved their amazing service. I came to Dreamhost after a number of very frustrating experiences with other hosting companies, and have no desire to move anywhere else. Lucas helped me with a problem I recently encountered, and even though it was not a problem on Dreamhost’s side (I didn’t understand the correct procedures) he helped me in a most professional, friendly and thorough way. This is the kind of service I am very happy to pay for. Thank you so much guys!Alan on Trustpilot
3. a2 hosting
- Uptime score: 99.93%
- Average speed: 317ms
- 24/7 Customer Support via live chat, phone, and email
- One-click install for WordPress, Drupal, Joomla
- Free Site Migration
- 30 Day Money Back Guarantee
A2 Hosting is a US-based service company and was launched in 2001.
The company has managed to deliver among the fastest server speeds in the world. Although they started as a small company, they have expanded to have data centers in Europe, Asia, and North America. They currently host over 500k websites.
A2 Hosting’s uptime score isn’t the best we have come across. However, at 99.93%, the company still does manage to provide standard service. They also have a 99.90% uptime commitment. But still, if uptime is your top priority, we would recommend other web hosts on our list.
To make up for the frequent downtimes, A2 Hosting has arguably the fastest server speeds. They have an average response time of 317ms, which is the best we have recorded so far. Now, if server speed is a priority for your site, look no further.
In their knowledgebase, A2 Hosting has availed numerous articles to help users quickly solve technical issues. Human assistance is also available via live chat and email. Their Guru Crew seem to very knowledgeable, responsive, and friendly when dealing with users and solving their problems.
A2 Hosting comes with a Cpanel that’s friendly even to beginners. The service also supports almost all CMS (Content management systems). You can install WordPress, Drupal, Magento, Joomla, or OpenCart and set up a running website with just a few clicks. On top of that, turbo plans have a WordPress plugin that keeps your site swift.
Speed and security don’t always go hand in hand in the web hosting industry. That’s because extra protection calls for added scanning, firewalls, and encryption. However, A2 Hosting has managed super-fast server speeds without going slow on security.
The A2 Hosting gives users a 30-day money-back guarantee.
What Users are saying about a2 Hosting:
My experience with A2 Hosting has been first class, I have found the service very good, and when initially setting up and needing support, I found support to be prompt and very helpful!John Graham on Trustpilot
The support from A2 Hosting was excellent. All my queries were answered very well by the team. It was my first time purchasing a hosting service for my new website and I couldn’t have done it without the support. The team was very helpful in expediting my request when I asked them to. Overall I’m very satisfied with the support and the purchase. 5 stars!!!Anusuya Subramanian on Trustpilot
I am a small niche market ISP – I am using one of A2 reseller hosting packages and have been using them for more than a year. I Currently host 10 clients on their platform with the plan to move another 9 domains across in the near future. There service and support is second to none – fast and efficient.Robin Hogg on Trustpilot
Totally impressed by the customer service. Very helpful and so kind. I moved from TSO Host after I could not get anyone for hours via online chat. Here the response is fast and the service is very intuitive, online panel beginner friendly. A shoutout to Kale! Very professional and friendly representative.Peter on Trustpilot
- Uptime score: 99.95%
- Average speed: 350ms
- Customer support: 24/7 multiple languages chat support
- One-click install for WordPress, Drupal, Joomla.
- Free Site Migration
- 30-Day Money-Back Guarantee
This web hosting service was launched in 2007 as 00webhost.com but rebranded to Hostinger in 2011. As of 2017, the company had a client base of over 29 million users. The service is popular for its cheap hosting solutions.
Uptime is a critical feature for most website owners. Hostinger does very well regarding uptime but does drop every few months. All the same, an average uptime score of 99.95% isn’t anywhere near-poor. They also have a 99.90% uptime guarantee. Overall, the web host performs impressively to always keep websites online.
Hostinger is debatably the fastest cheap web host plan we have come across. They have an average load speed of 350ms, which is incredible. The company has servers in the USA, Europe, and Asia that all provide users with stable networks. Remember, speed enhances the user experience.
Customer service is among the vital factors that define a good web host. Hostinger does not disappoint in this regard. They offer their users with 24/7 live chat support in an array of different languages. The support team is also very responsive and will get back to you in an average of less than a minute. They also have a knowledge base, tutorials, and a blog with articles on how to fix common issues.
Hostinger is presented on a classy and easy to use platform. Everything you need is conveniently placed in one location. Their Cpanel is modified with large buttons, and tasks like tracking logins, domain management, and billing info can be accessed from the dashboard.
Hostinger gives users a 30-day money-back guarantee.
What Users Are Saying About Hostinger
I have recently transferred my domain and hosting to hostinger. The transition is flawless and hats off to the support team for helping me out online. Control panel is very user friendly and quick. So far so good.Sreejith Nangeelil on Trustpilot
I was recently in contact with hostinger customer service. The service of their support team was one of the best i have experienced. The service was not only informative, but helpful. With a small percentage of information they managed to detect the problem and solve it quickly. They even did my domain setup!.I would really recommend this website as a host, not just for it’s good prices, but for it’s high quality support team! Thanks for the helpPodaz Store on Trustpilot
I have been using hostinger for 3 years, and there service is really recommendable. Each time i get stuck with some problems, there support team solve it within seconds. Initially I used the services of other brands like bluehost, and godaddy, but among them all I love the Hostinger because they are just best at everyting. Kudos to your teamSuryakant Sao on Trustpilot
I had issues with my Payment and as this was my first interaction with Hostinger, I was confused. Leva was assigned to assist me out and I loved the patience with which she listened to my issues and helped me out with the solutions. It was a long interaction but she did not lose her patience. Loved that for sure.Siddhartha Shanker on Trustpilot
- Uptime score: 99.98%
- Average speed: 445ms
- Customer support: 24/7 support via chat and phone
- One-click install for WordPress, Drupal, Joomla.
- Free Site Migration
- 30-Day Money-Back Guarantee
GreenGeeks was founded in 2007. Currently, they host over 500K websites across the world. They are well known for their affordable, secure, and eco-friendly hosting services.
GreenGeeks have an impressive record of uptime. They have a 99.90% uptime guarantee but have managed to maintain an average of 99.98% uptime score, which translates to a minimum of 4 hours of downtime in a whole year.
With an average of 445ms, GreenGeeks ensure that your pages are loading fast, and visitors of your site will stay interested. This figure places GreenGeeks among the top five fastest web hosting providers.
The company provides an effective customer support system via phone and live chat. The average time needed to connect with a support agent is less than a minute. Not to mention that they answer your queries fast and succinctly. The responsive 24/7 support team, together with the knowledge base and tons of articles on different services, is a satisfactory customer support experience.
The platform’s interface is modern and easy to use. GreenGeeks is also compatible with a couple of CMS (content management systems) to assist you in putting up your website seamlessly and quickly.
The company is eco-friendly, aka “Green.” GreenGeeks are a known partner of the United States Environmental protection Agency, and they purchase wind energy credits. Additionally, 40% of the power they consume goes to controlling heat emitted from their data centers.
The GreenGeeks gives users a 30-day money-back guarantee.
What customers are saying about greenGeeks
I am a developer and its not easy finding a reliable hosting company. I have been with GreenGeeks for quite a while now and have no plan in changing, their support is right on and fast. Main thing is they value their customers and look out for them in many aspects.Atdhe on Trustpilot
I work with many hosting companies chosen by my clients. None have the Chat Support depth like Green Geeks. Most just “open a ticket.” Green Geeks stays with you until the problem is solved most often with no hand-offs.Lynn Coady on Trustpilot
Especially for small Internet sites the excellent customer service and responsiveness of GreenGeeks is very important. It is my great pleasure to recommend their services to everyone.Henry Bates on Trustpilot
I am over the moon with Greengeeks – they have offered excellent customer service and made it very easy for me to host my website exactly how I want to. Absolutely no complaints!Ethan Wrightson on Trustpilot
Final thoughts on Best web hosting Providers
In the web hosting industry, the best provider is one that has an affordable and most reliable service. There is little to separate the quality service offered by the top companies. Still, it’s when you take your time and analyze the full packages that the differences become apparent.
SiteGround and DreamHost have excellent high-end plans, but it is also hard to look away from A2 Hosting, Hostinger, and GreenGeeks. All five are ahead in the industry regarding their features, uptime, customer support, and speed.
As long as you have put the time into researching what’s best for your site, we’re sure you will find your fit. Also, leave us a comment by telling us what you think about the article, was it helpful?